OUR STORE POLICIES

WOOD PRODUCT DISCLAIMER

The wood used in the production of the wood drone models is poplar and as such varies widely in appearance between boards. This means that your model may look slightly different than those featured in product photography. 

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Since the wood used is natural, the texture, grain, and knots will vary from product to product. Each piece of wood is hand selected for its character and models are handcrafted. We make no guarantee that any model will look exactly like any other. 

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SHIPPING DISCLAIMER

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If we ship your package to the address on you entered, but then the item is returned to us due to incorrectly entered shipping address at checkout  we will require a second shipping fee. 

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REFUND POLICY

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Refunds are only possible if the items are returned undamaged. Shadow models are custom made to order with tail numbers and wood burned base plates. As a result, Shadow Models are non-refundable.